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*Winter Weather Reminder* Please remember as the weather gets colder, when having product delivered, the delivery area must be clear of obstructions, especially snow and ice. More information
*Need it fast?* Percy’s offers same day and next day local delivery on in-stock appliances for when life throws you a curveball. There's nothing worse than spoiled food - and we know that! Order by 12 noon and receive your in-stock appliances the same day or next day. Currently available Monday - Friday. $99.99 includes delivery of new product and removal of all packaging. Same day or next day delivery orders of in-stock product must be placed in-store or over the phone.
Will your new product fit? When buying new products for your home it is important to ensure they will fit in the designated space. Measure all pathways, doorways, stairways and the final point of installation. Dishwashers require a 34" high opening. Items that do not fit will be subject to a 20% restocking fee.
Make the delivery area accessible. (Including driveways and walkways) Please have the area clear of obstructions, especially snow and ice. It is the customer's responsibility to ensure the delivery team's safety when on your property, including inside the house, steps, stairways, hallways, and driveways. Percy's cannot and will not be responsible for accidents and damages due to snow, ice, and debris in and out of the house and property. Pets and small children should be kept clear of the delivery area to avoid possible injury. Percy’s will not remove moldings, swinging or bi-fold doors, windows, screen doors or railings. Percy’s cannot make electrical, plumbing or structural modifications in order to complete your delivery. Percy’s will remove cartons and packaging materials from your property unless otherwise instructed.
Who can accept delivery? Please have a responsible adult (18+) who is authorized to accept and sign for the delivery available at the delivery location. If requested, the drivers will leave your new product in a secured area other than it’s final installation location. The cartons will be opened and the product inspected by the customer and the customer will assume the responsibility of moving the product to its final location damage free.
Payment. C.O.D.’s must be paid by CASH or Cashier’s Check. Personal checks and credit card payments will not be accepted at the time of delivery.
Inspect It. Do a full inspection of your product before it enters your home. After the product has been delivered and tested the delivery driver will ask you to sign the shipping document acknowledging that you have inspected and received your product in good condition.
Identity Protection. Identity theft is on the rise. It is now more important than ever to have identity theft mechanisms in place. To protect our valued customers as well as ourselves, a valid photo ID must be presented at the time of delivery. The ID must match the name on the order, delivery address and method of payment. Failure to produce this information at the time of delivery will terminate our agreement and we will refuse to leave the product. Applies to Web orders, phone orders or orders place through live chat. For more information about identity theft, please visit: mass.gov/service-details/identity-theft
Percy’s reserves the right to reschedule delivery for any reason. Under certain circumstances it may be necessary to reschedule your delivery to another day.
Most items under 80lbs will primarily be shipped UPS Ground. Items specifically marked "In-Stock" and being shipped via UPS, will ship from our warehouse in 1-2 business days after the day your order is processed. You will receive a UPS tracking number to track your order. Non-stock items being shipped via UPS, will ship from our warehouse in 7-10 business days after the day your order is processed.
We ship anywhere in the continental U.S. Items will be shipped UPS Ground unless they individually exceed Percy's set shipping weight per item. In which case, your item(s) will either be delivered via Percy’s Local Delivery or Freight Carrier. This is determined specifically by destination zone.
All orders over $100 will be required to have a signature once the package is delivered. If for any reason you would not want this for your package, please email us at firstname.lastname@example.org. Upon receiving your email requesting no signature, Percy's will no longer be liable if anything would happen to your package.
Items being shipped outside of Percy’s local delivery zone and that exceed allowed UPS shipping weight will be shipped via Freight Carrier. You will be contacted to set up a delivery date. Someone must be home to accept freight delivery.