19 Glennie St. Worcester, MA
Today's Hours 10:00 AM to 6:00 PM
508.438.6800

THE

OUTLET

Discontinued, open box, scratch & dent appliances
with full manufacturer warranties.

BOW2018
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Meet the Sales Team


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Rich Lauzier
Sales Manager

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OUT of the store

32 Years of Experience
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Nicolae Mazilu
Product Specialist

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OUT of the store

8 Years of Experience
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Gina Warren
Product Specialist

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OUT of the store

8 Years of Experience
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Meira Kaplan
Product Specialist

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OUT of the store

16 Years of Experience
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Jeremy Nork
Product Specialist

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OUT of the store

22 Years of Experience
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David Brown
Product Specialist

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OUT of the store

16 Years of Experience
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Matt Wass
Product Specialist

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OUT of the store

11 Years of Experience
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Steve Giaquinto
Product Specialist

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OUT of the store

11 Years of Experience
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Dave Paris
Sales Manager

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OUT of the store

21 Years of Experience
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Nick DiBenedetto
General Manager

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OUT of the store

32 Years of Experience
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Scott Anderson
Product Specialist

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OUT of the store

11 Years of Experience
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Adrian Chambers
Product Specialist

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OUT of the store

20 Years of Experience


What people think...

This place was awesome! Great selection of a wide variety of appliances. A polite knowledgeable sales team that worked together to send me home with a new dishwasher. I appreciate they stayed late after closing to meet my needs - I highly recommend them!

Best sales people! No pressure. No steering you towards a more expensive item. They want you to have what YOU want. They're amazing!

Just purchased an appliance from Percy's. Friendly and knowledgeable sales staff. A much better experience to the big box stores with a huge selection from which to choose.

My husband and I had a wonderful experience at Percy's today. Matt Wass was EXCELLENT: a genuine guy with serious product knowledge. The best way to make customers feel comfortable is to educate them, and we came away feeling both smarter about kitchen appliances and excited about our purchases. Thanks, Matt!

NO big box or chain stores for me!! Had another great experience at Percy's purchasing a new refrigerator. Worked with Jeremy Nork, who was as helpful and knowledgeable as a person could be. He was able to navigate me through the many options while understanding what I wanted as opposed to selling me what he wanted to sell. I would recommend him highly. Based on this and past experiences, Percy's has become my go to place for appliances and electronics.

Tina Marie provided the best customer service I've ever received from a business! She never gave up until my issue was resolved! Tina was very professional and friendly. If allowed I'd give her 10 stars!

My wife and I made purchases at Percy's for a new house, and Meira, our salesperson, was phenomenal. Her knowledge and assistance was unparalleled.

My wife and I enjoy shopping at Percy’s. In 2005 were bought a "kitchen-full" of appliances after our home burnt, the salespeople made selecting the right items a painless process. Recently the first item from that 2005 purchased broke down and had to be replaced. Meira was a big help, we wanted the new dishwasher to match exactly how the old one fit and she made it happen. Great place to shop.

Once we bought our first washer/dryer from Percy's we were sold. Their delivery/set-up was on time, professional, and friendly we have outfitted a complete kitchen remodel, added an undercounter fridge and just bought a Weber grill. We could not be happier with the service or the incredible people there.

Just bought a complete kitchen package at Percy's with Tina Sunden. She made the entire process very seamless. This is the 3rd time we have purchased our kitchen appliances with Percy's. Quality service every time we visit their store. Thanks Tina and Percy's!

The store is immaculate, well laid out, very well stocked with merchandise and the people there could not be more helpful. Nicolai spent all the time I needed to make my decision and was most helpful in getting me the extra information I needed to decide. I could not be more satisfied.

Politely greeted upon entry. Great service and very helpful (asking the "right questions"). Been there several times before for purchases, and will continue to do so due to their top-shelf sales/customer service.

Excellent experience in every way. They're an hour away from where I live but I'm in their delivery radius, so I took a chance and purchased the washer and dryer I already knew I wanted over the phone, based on info from their website. The total price for appliances/pedestals, delivery and takeaway of the old appliances was much lower than the local big box stores. The delivery and installation team were top-rate: courteous, careful and did an excellent job.

I am a longtime customer and would never shop anywhere where else, they stand behind everything they sell and their word is good! You don't find this in many places these days! Buy local from these folks and you won't be disappointed, I refer everyone I can them, they are a great team!

Awesome customer service! I visited, then called 3 times with questions and talked to various staff. All of these folks were so helpful, kind And respectful! Best price, best service, my #1 place for appliances and so much more!

Bought all new appliances and they met the prices from other places. Great service, took the time to explain and answer my questions. Highly recommend.

Recently replaced a 26 year old Sub Zero with a new one - the Percy's sales team works well with Clarke, the Sub Zero distributor for New England. The installation team (Jim And David) was terrific. Very professional job - neat, clean, meticulous, courteous and punctual. Highly recommended!

Percy's stands behind their products and more importantly supports their customers even when the manufacturer makes things difficult. Great service!

Percy's has great service. I drive from Wayland to Worcester when I need appliances because the service is so good...

We have purchase our major appliance from Percy's since 1979! They have the best selection and most knowledgeable salespeople. I have recommended Percy’s to friends and they have been pleased with the service as well.

I have been a customer for over 25 years. In those 25 years I have lived In 3 houses raising 2 children. If I need a New appliance I ONLY shop at Percy's as they have best selection of products and a very knowledgeable sales team...

Loved the Percy's experience! I strongly recommend over large chains like Best Buy. Their honesty is genuine and their knowledge is second to none!

Great selection And nice people To deal With. Our dishwasher purchase was quick And easy!

Expert service and outstanding selection. Purchased a dishwasher and could not be happier.

Small business customer service with pricing that beats the box stores, shopping For an appliance anywhere else should be your second choice, shopping at Percy's should be your first.