Delivery & Installation
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Same Day / Next Day / Curbside Delivery
Percy’s offers next day local delivery on in-stock appliances for when life throws you a curveball. There's nothing worse than spoiled food - and we know that! Order by 2:00 PM and receive your in-stock appliances on the next business day. Currently available in Auburn, Boylston, Grafton, Holden, Hudson, Leicester, Marlborough, Millbury, North Grafton, Northborough, Paxton, Shrewsbury, South Grafton, West Boylston, Westborough, and Worcester from Monday - Friday, excluding weekends and holidays.
Look for the Speedy Delivery Badge
Percy's now offers free curbside delivery on select products and in select zip codes.
Curbside delivery means your product will be delivered in its box or packaging and placed in your driveway or garage — no steps or ramps. This service does not include installation, setup, or connection of any accessories or add‑ons.
At your request, Percy’s can unbox the item and remove the cardboard packaging.
Important- Customers must inspect the product and packaging upon delivery.
- Any damage must be reported before signing off.
- Once signed, the product becomes the customer’s responsibility.
We also offer curbside removal of an old appliance for an additional fee. To qualify for removal:
- The appliance must be fully disconnected and placed in the driveway or garage (where the new product was delivered).
- It must be safe for removal.
Both curbside delivery and curbside removal are available as options during checkout on our website. For more information, visit the store or contact us directly.
Scheduling Delivery
A delivery date can be chosen at the time of purchase. Percy's can guarantee a time slot the week of delivery. To schedule, cancel, or reschedule your delivery, please call 508.438.6894 Monday - Friday, or call 508.755.5269 Saturday & Sunday and dial 0 for the operator.
We Install What We Sell No Stress — Let us help you install your new appliances
Building, remodeling, or replacing your kitchen appliances is very exciting and a ton of fun, but can be a bit overwhelming; especially when it comes to installing the kitchen of your dreams. Let Percy’s be part of your kitchen appliance remodel, build, or replacement. Percy’s will help you set up and coordinate professional installation of your appliances. We have the teams to help you install — worry free!
Percy's only uses fully licensed and fully insured PLUMBERS, ELECTRICIANS and CONTRACTORS. Using a licensed professional is essential because they have the qualifications and insurance necessary to complete your job properly and safely. We strongly recommend you use these services. Percy's is a one stop shop. BUY it here and use our fully licensed and fully insured PLUMBERS, ELECTRICIANS and CONTRACTORS. Percy's will set it up. Percy's will coordinate.
If you are purchasing appliances or a TV from us and you live in our local area, we will install them for you. For an installation quote, email online@percys.com, call 508.438.6800 or ask your expert sales representative. If a quote cannot be made via phone or email, a licensed professional may come out to inspect the space.
Remember, if you need help installing a dishwasher, a cooktop, a wall oven, a built-in refrigerator, a sink, a faucet, an over-the-range microwave, a gas stove, a TV, and more, we can help! Call us, email us, chat with us, or just come down to Percy’s. We are here to help you make the kitchen of your dreams a reality.
Look for the Installation Badges
General Installation Guidelines
- Please empty all contents of your appliance prior to our arrival.
- Packing materials will be removed from your property.
- Your new appliance will be unpacked, set in place, and leveled unless otherwise specified.
Please Read Specific Installation Guidelines for Your Product
Refrigerators/Freezers
- Empty drip pan prior to the arrival. Percy’s will not be responsible for water spillage.
- If your old refrigerator has an existing water line, our drivers can disconnect and reattach it to the new one with new fittings for an extra fee.
- If your old refrigerator is built in or has custom panels additional handling may be needed.
Clothes Washer
- Remove all water from your washer. If not removed we will not remove or move your appliance.
- Please inform us if your washer is leaking an oily substance. This will allow us to bring the proper material to protect your property.
- If your hookups are more than four feet from the desired area please let us know. We sell extended hoses if needed.
- If your water faucets or the old drain is corroded, the delivery drivers may require you to sign a waiver. If the water faucets do not work, the delivery driver may ask you to shut off your water main. Delivery drivers will not shut off water mains.
- The machine will be set in place and, if possible, leveled. The washer will be tested to ensure the water hoses are hooked up properly and that the washer agitates and drains.
Gas or Electric Dryers
- If the receptacle is more than four feet from the desired area please let us know. Longer cords are available for purchase, we will not install old cords.
- Clean dryer lint from your old vent hose.
- Vent hoses must be U.L. approved. We will not install vinyl hoses.
- The delivery drivers will not disconnect or connect any product that is direct wired. Please have all direct wired appliances disconnected and the wires capped off to prevent risk of injury.
- Percy’s delivery drivers will not connect your new gas dryer. If your old dryer is GAS, please have it disconnected prior to the arrival.
- If electric, it will be tested to ensure it is heating properly.
Gas or Electric Ranges
- If the receptacle is more than four feet from the desired area please let us know. Longer cords are available for purchase, we will not install old cords.
- The delivery drivers will not disconnect or connect any product that is wired. Please have all direct wired appliances disconnected and the wires capped off to prevent risk of injury.
- If your old range is gas, please have it disconnected prior to the arrival of the drivers. Percy’s delivery drivers will not disconnect your old gas range.
- Remove all items you wish to keep from your old range such as: broiler pan, grates, racks, pots and pans prior to delivery.
Televisions/Projection Televisions
- All televisions will be uncrated and set in place. If possible, cable or antenna connections will be attached.
- The unit will be tested for sound and picture. Percy’s will not auto-program televisions.
- Percy’s delivery drivers will not hook up electronic accessories such as surround sound systems, DVD players or Blu-ray players.
Dishwashers
- By law, you are required to pull a permit to install any appliance with open wiring or water hook ups. Percy’s uses a licensed plumber and a permit will be required.
- Sometimes there are vendor rebates to cover installation expenses, please see store for details.
Sub-Zero Free Installation Percy’s exclusive offer details:
- Must be replacing an existing Sub‑Zero
- No cabinet modifications are included, if needed it would be an extra charge
- Delivery charge not included
- An additional charge would apply for panel ready models (panel installation)
- Connections to existing power and water supply