We're remodeling our kitchen and had to buy new appliances. It was very overwhelming to us with the amount of options that are out there now, but Matt helped us through this confusing process. He was extremely pleasant, patient and knowledgeable about the products. When we left we felt that we made the right decisions and got the best price!
Matt was very helpful in advising us on a replacement over-range microwave oven. We've bought a number of appliances from Percy's over the years and have always been happy, but Matt is one of the better people we have worked with. Pleasantly low-key but available and very well-informed about the products and services, including reminding us about their price-matching guarantee.
Matt was very knowledgeable about the washing machines and the intricate differences between all the brands and models that can make it very difficult to make a decision. After explaining everything to us he then gave us some time to think it over with no pressure. For over 20 years we have bought appliances here and they have made it very easy.