Price Match (508) 438-6800

Frequently Asked Questions (FAQ)

Can't find what you're looking for? A Percy's representative will be happy to answer your question. Please call (508) 438-6800, chat online or contact us by email. A representative will usually respond within one businessday.


Where is Percy's located?

Percy's Showroom is located at 19 Glennie Street, Worcester, MA 01605. Click hereto see a map and directions.


What are your store hours?

Percy's is open seven days a week. Click here for store hours.


How can I contact a Percy's representative?

Please feel free to contact us by phone at 1-508-755-5269, chat online or email us. A representative will usually be able to help you within one business day.


What if I can't find what I'm looking for?

If you do not find the product you are looking for on our website please call us. Sometimes there are items that we sell which may not be listed on our website yet. Please call 1-508-755-5269 or email us and ask a sales consultant if we carry the product you are looking for. A representative will usually be able to help you within one buisiness day.


What are Percy's payment options?

When purchasing online Visa, Master Card, Discover, American Express, PayPal andElectronic Check (eCheck) are all acceptable forms of payment. When purchasing items in our showroom Percy's accepts Visa, Master Card, Discover, American Express, Gift Cards, or you can finance your items and pay later.


Does Percy's offer financing?

Yes! Percy's offers 0% financing on most items. Currently Percy's financing is available in-store only. Online purchases must be paid for using an accepted payment option. To apply for in-store financing please visit our financing page. If approved, please bring your approval form in with you.


Does Percy's offer lease to own options?

Yes! Percy's offers a lease to own program with many options. 99% approval, take the product home on the same day. Why not lease it at Percy's today?


Does Percy's offer appliance and electronic service?

Yes! Our service department is open Monday through Friday 9am to 5pm. Percy's offers full service help for in-warranty, extended warranty and out of warranty appliances whether you bought them from Percy's or not. Read more about our in home appliance repair services.


Does Percy's sell parts?

Yes! Don't search endlessly for a part to repair your broken appliance. Percy's Parts Department will help you find the part you need.


Can I purchase an extended warranty for my product?

Yes! Percy's offers extended warranty programs for almost everything we sell. Evenbetter, we offer a Performance Guarantee— we guarantee that your product will work as well as it did the first day you purchasedit or we repair or replace it for you, for free!


Where does Percy's offer delivery?

Yes! Percy's will deliver anywhere in the Continental US. Depending on the product being delivered and where it is being delivered to, different shipping methods will apply. For more information, please view our shipping policy.


What is your Privacy and Security Policy?

Your privacy is very important to us. Please read our full Privacy Policy for more on how we strive to protect your information.

Click for the BBB Business Review of this Appliances - Major - Dealers in Worcester MA