Percy's answers some questions about our business policies
Where is Percy's located?
Percy's Showroom is located at 19 Glennie St. Worcester MA 01605.
What are your Store Hours?
Percy's is open seven days a week. Click here for store hours.
How can I contact you?
Contact us either by phone at 1-508-755-5269 or email at online@percys.com.
How long has Percy's been in business?
Percy's is a family owned business and has been serving the community for over 80 years. You can read more about our history here.
What if I can't find what I'm looking for?
If you do not see the product you are looking for on our website please call us. There are items that we sell which may not be listed on our website yet. Please call 1-508-755-5269 or email us and ask a sales consultant if we carry the product you are looking for.
What are acceptable methods of payment?
When purchasing online, Visa, Master Card, Discover and American Express are all acceptable forms of payment. When purchasing items in our showroom, Percy's accepts, Visa, Master Card, Discover, American Express, Gift Cards, or you can finance your items and pay later. Financing terms and details are found here.
Can I check the balance left on my Percy's Gift Card?
Yes, you can check your gift card balance.
Does Percy's Service what they sell?
Yes. Percy's Appliance Service Department will service the appliances we sell. Currently our services are only available in our local area. Please call us at 1-508-755-5269 with any questions or read more about our in-home appliance service.
Does Percy's Install?
Yes. Percy's installs the products we sell. Percy's installs home theater systems or appliances. Currently our installation services are only available in our local area. Please call us at 1-508-755-5269 with questions regarding installation.
Does Percy's offer Financing?
Yes. Percy's offers 0% financing on most items. Currently Percy's financing is available In-Store only. Online purchases must be paid for using your Visa, Master Card, American Express or Discover Card. To apply for in-store financing, please visit our financing page. If approved, please bring your approval form in with you.
Does Percy's Deliver anywhere in the continental US?
Yes. Percy's will deliver anywhere in the continental US. Depending on the product being delivered and where it is being delivered to, different shipping methods will apply. Please view our entire shipping policy.
Does Percy's sell Parts?
Yes. Percy's has a parts department where you can find the part you need. Find more information about our parts department here.
Can I Return a product purchased at Percy's?
Yes. Please click here to read our Return and Refund Policy.
Can I purchase an Extended Warranty for my product?
Yes. Percy's offers Extended Warranty programs for mostly everything we sell. We offer Performance Guarantees—we guarantee that your product will work as well as it did the first day you purchased it or we repair or replace it for you, for FREE! Please click here for more details on Percy's Performance Guarantee.
Can I check the status of my order?
Yes. You can log in to your account to check the status of your order. Please click here to log in to your Account.
What is your Privacy and Security Policy?
Your privacy is very important to us. Please click here to read our Privacy Policy.
Where can I view your Terms and Conditions?
Click here for Percy's Terms and Conditions or they can be found under Shop Percy's at the bottom of the page.
